To state or not to state?
The world’s leading producer of luxury Scotch whisky, Chivas Brothers, is today launching a global campaign to advocate the importance and value of age statements to consumers – Reads the first paragraph of a press release that has just landed in my inbox. Surprised?
A lot has been said recently about moving away from age statements and judging whiskies purely on their merit. In various publications, on blogs and through discussion forums numerous examples have been brought up to support the thesis that age does not really matter, young can be as good as old and the ‘very old malt blended together with very young malt’ approach has produced some stunning results last year and the year before (think Uigeadail). But recent market research ordered by Chivas shows that 94% of consumers still believe the age statement serves as an indicator of quality, 93% believe that older whiskies are better quality and 89% actively look for an age statement when making a decision to purchase. In the same time only 10% understand that an age statement refers to the youngest whisky in the bottle. From 1 July Chivas Brothers will start encouraging customers to look for age statements on their whiskies, through point-of-sale display, advertising and PR.
What does it mean?
Chivas Brothers are making a clear statement here. Enough of cheap young stock being sold under the ‘rare and limited’ umbrella. If you want to charge premium, offer premium in return. Stop fiddling with the process, make good and honest whisky and the results will come… It’s all easy to say while sitting on a heap of great old stock, don’t you think? And where would the industry be without innovation?
Both age statement and no age statement approaches make sense to me. I have tried enough ‘ancient disasters’ to know the value of a great entry level whisky. But I have also seen enough disrespectful marketing, milking enthusiasts and collectors. I’m interested to know what you guys think! Tomorrow morning I’ll be talking to Neil Macdonald from Chivas, I can pass on questions/praise/criticism so don’t be shy and leave a comment.
Lucas
Tags: Age Matters, age statement, Chivas Brothers, Neil Macdonald

James 'Tour de Scotch' Saxon
June 28th, 2010
The age statement attached to the England football team was greater than that of the Germans, but who played the better match?
If Chivas were committed to informing the public and honestly assisting in steering them beyond the, let’s be honest, initially rather inscrutable facade of style and legality which, for good and bad, encumbers the industry they would not confuse marketing with education. They say that “Much of the complexity of Scotch whisky comes mainly from its time in oak casks in Scotland; with outstanding spirit and excellent wood management, it follows that the longer the maturation period, the more complex the whisky.” (Taken from the full press release on What Does John Know?) To their credit they did not come out explicitly and say that older is better. However, the equation is certainly heavily implied. Putting aside the fact that almost all of Chivas’s products come with age statements, it is a gross abuse of influence to dupe the confused man in the supermarket with sales agenda, not fact for it does not, as sadly only the more experienced whisky drinker can begin to appreciate, always follow. If Chivas are spawning customers who will graze the offerings of this ever-expanding and diversifying drink with only that consideration in mind, the initiative risks back-firing and driving them away again when a couple of bad experiences shake the entire belief system of those age-statement disciples, and they are back at Square One.
It is rather worrying, though, is it not, that 94% of people believe age indicates quality, but 90% of those haven’t the faintest idea what that number actually refers to in the contents of the product they are buying? It is a prejudice which has, of course, served the companies who label by age well in the past. Is this Chivas rather reasserting the conservative and misleading myths which of course are being challenged and made out-dated by the recent spate of NAS bottlings and the coverage and acclaim they have received?
To finish with my own experiences with the “older is better” chestnut, I came by a sample of 30yo single cask, cask strength Caol Ila which was, as far as flavour was concerned, 99.9% wood. Last night I tasted the Second Release from Kilchoman and was astounded by how good it was. A tenth of the age but ten times more satisfying.